Requesting a routine appointment
To request a routine appointment with one of our clinicians, please telephone the Practice on 01452 728882.
If possible, please phone us after 2pm to allow us to deal with urgent queries in the morning.
Requesting an urgent appointment
If you feel you need to be seen urgently, you can telephone us on 01452 728882 from 8am Monday to Friday. For same-day queries, please try to contact us before 11am.
Alternatively, you can complete an online consultation.
Cancelling an appointment
If you are unable to attend or no longer need an appointment, please let us know as soon as possible so that we can offer that appointment to someone else.
You can inform us by:
- Cancelling via online services (e.g., NHS App).
- Cancelling via the link on the confirmation text you received.
- Completing our online form: https://quedgeleymedicalcentre.nhs.uk/appointments/cancel-an-appointment/
- Telephoning us on 01452 728882
Getting help when we are closed
If you try to telephone us outside of our opening hours, your call will automatically be redirected to NHS 111.
You can also use NHS 111 Online (for ages 5+) – https://111.nhs.uk/
If you are experiencing a mental health crisis, call 111 and select option 2.
If you are experiencing a medical emergency and life is at risk, please call 999.
Getting additional support for appointments
If you require additional support with appointments, please let us know. This may include:
- Interpreter
- Preferred clinician
- Quiet place to wait
- Chaperone
- Assistance dog
- Support with any other communication need
Requesting a home visit
If you are housebound or too ill to visit the Practice, you may be able to arrange a home visit. Please contact us in the normal way and explain your situation; the doctor will assess the clinical need for and urgency of a home visit.