Online services account reset request

Use this service if you have an existing online services account and need to change your email address or reset your account (if your password was entered incorrectly five times).

You can use this service if you:

  • are registered at the surgery
  • have an existing online services account

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Start now

You can also phone us on 01452 728882.