Formal complaint

Use this service to submit a formal complaint to the surgery.

The practice will acknowledge your complaint within 7 days and aim to investigate and respond to your complaint within 40 days, in accordance with NHS best practice guidance.

You can use this service if you:

• are registered at the surgery

Before you start

We’ll ask you for:

• your first and last name, date of birth, sex, postcode, email and phone number
• if applicable, the details of the person you are completing the form on behalf of

Start now

You can also phone us on 01452 728882.