You said…
The signs in the Practice directing patients to the upstairs consultation rooms were not clear.
We did…
We’ve had new signs installed in the stairwell, at the top of the stairs, and in the upstairs corridor.
You said…
Our policy on assistance dogs is unclear
We did…
We’ve reviewed our policy on assistance and therapy dogs and published it on our website.
We’ve also put new signs up in the Practice entrance hall.
You said…
You want more information
We did…
We’ve re-introduced regular patient newsletters that we send out via email to keep patients informed of changes within the Practice. The newsletters also provide information about health conditions, health lifestyles, and services we offer.