Our preference is to manage patient health directly, either over the phone or in person.
This is why we have invested significant time, effort and resource in ensuring that calls are answered within five minutes (on average). Speaking with you directly helps us to gain a better understanding of your medical complaint and helps us to to determine the best course of action for you.
We recognise that this is not convenient for all patients or in all situations. You can now also contact us online to raise a query regarding your health.
If you are registered with Quedgeley Medical Centre, you can use this online service to seek advice and treatment for new or ongoing medical issues. Please complete the online form via the button below. Please note, the form will ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
Your case will be reviewed by a clinician and you will receive a response – either directly from the clinician or via our reception team – by midnight the same day.
To support us in managing cases most effectively, we ask that you try to submit your query or concern as early in the day as possible.
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.