Online Services


  • SystmOnline
    • Order your repeat prescriptions
    • Cancel an appointment
    • Change your contact details
    • View your medical record

Register for online services

To register for our online services, you will need to complete our Register for Online Services form. Please do not visit the surgery.

Forgotten password

To reset a forgotten password yourself:

  • Select the ‘I’ve forgotten my password’ option on the Login page.
  • Type in your username and email address on the Reset Password page.
  • Select ‘Reset Password’. You will receive an email containing a new password.
  • Use the new password to log in to SystmOnline. You will be prompted to change the password to one of your own choice as soon as you log in. The password must be eight or more characters long and must contain at least one letter (a-z), at least one numeric character (0-9) and one non-alphanumeric character, e.g. ‘!’ or ‘?’.

Account locked or email address changed

If you have an existing online services account and need to change your email address or reset your account (if your password was entered incorrectly five times), please complete our Online Services Account Reset Request.